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We Make You Our Top Priority!
All orders across any product category
Visa, MasterCard, Amex, Discover, JCB, Diners Club, Elo, Shop Pay, Apple Pay, Google Pay, PayPal, Klarna
You can return any item within 30 days of the delivery date without any charge
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These are approximate charts to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
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RETURNS
We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.Ā To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us atĀ support@noixjewelry.com. If your return is accepted, we will send you a return shipping label, as well as the instructions on how and where to send your package. Items sent back to us without any request of return will not be accepted.Ā You can always contact us for any return question atĀ support@noixjewelry.com.
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and take prompt action.
Gift Cards & Sale Items
ļ»æUnfortunately, we cannot accept returns on sale items or gift cards.
EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
REFUNDS
We will notify you once we receive and inspect your return, then let you know if the refund is approved or not. If approved, you will be automatically refunded on your original payment method. Please take into consideration that it may take some time for your bank or credit card company to process and post the refund.
